A 99.9% Server Uptime
The principal advantage of setting up your own hosting platform is that you do not need to be worried about compatibility – you design a specific set of software tools in such a way so as to be compatible with a specific set of hardware parts. The outcome is something a whole lot more stable and reliable, because there are much less possible chances of failure. We have built our cloud hosting platform atop proven hardware elements as well as a seriously modified version of Security–Enhanced Linux so as to create an extremely risk–free home for your web sites.
For this reason, with each of our hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s vital to also set up your own network infrastructure. This is the reason why we set up a custom internal network in each one of our data center facilities. Based on world–class Juniper switches and routers, our internal network allows for superluminal data transfer speeds and is also fully redundant.
Because of this, you will take advantage of a 99.9% network uptime in our USA based data center, in our United Kingdom based data center, in our Finland based data center, in our Eastern Europe based data center and in our Australia based data center, no matter which hosting solution you have opted for.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done pretty much everything to lower all potential risks with our cloud hosting packages and despite the fact that we provide excellent technical support, sometimes the client is simply not satisfied with what we have to offer. Or he has to upgrade to a more powerful hosting solution, like a virtual private server or even a dedicated hosting server.
For this reason, our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you aren’t fully happy, you will receive a reimbursement.
24/7 Technical Support
If you’ve ever been forced to wait around for hours to receive an answer, you know how irritating this can be, even more so if your site is on the line. Because of this, we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they will answer you within sixty minutes. And the best thing is that their average ticket response time is less than 20 minutes!